Terms of Service

Last Updated: November 13, 2026

Welcome to Stitchlora. These Terms of Service govern your access to and use of our website, products, and services.

This website is operated by Juno Harbor Inc. Throughout these Terms, the words "we," "us," and "our" refer to Juno Harbor Inc.

By accessing our website or making a purchase, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using our website, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website or products for any unlawful or unauthorized purpose.

We reserve the right to refuse service, restrict access, or terminate accounts where reasonably necessary to protect our business, customers, or website operations, subject to applicable law.

2. Products and Descriptions

We offer DIY craft products, including latch hook rug-making kits, pillow craft kits, and related creative supplies.

We make reasonable efforts to ensure that product descriptions, images, colors, and specifications are accurate.

However, slight variations in color, appearance, packaging, or other product details may occur due to screen settings, manufacturing updates, or supplier variations.

Product availability may change without prior notice.

We reserve the right to modify, discontinue, or update products when necessary, subject to applicable customer rights and existing order obligations.

3. Orders and Order Acceptance

When you place an order through our website, you are submitting a purchase request.

After receiving your order, we may send an order confirmation email. This confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to review and decline or cancel an order in reasonable circumstances, including:

• Products becoming unavailable.

• Suspected fraudulent or unauthorized transactions.

• Incorrect pricing or product information.

• Errors in shipping or billing information.

• Other legitimate operational or legal reasons.

If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method, subject to applicable law.

4. Prices and Payments

All product prices and applicable shipping fees will be displayed on our website or at checkout.

Prices, promotions, and discounts may change without prior notice. Changes will not retroactively affect orders that have already been accepted, except where permitted by applicable law.

Customers are responsible for reviewing their order total before completing payment.

Payment must be successfully authorized before an order can be processed.

Payments are handled through the payment methods and third-party payment providers made available during checkout.

We do not intentionally store complete payment card numbers or security codes on our own systems.

Applicable taxes, duties, or other charges will be presented or handled as required by applicable law and the checkout process.

5. Shipping and Delivery

Orders are shipped according to the shipping methods and delivery estimates presented at checkout.

Shipping times are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by factors such as carrier operations, customs procedures, weather conditions, and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Additional information about shipping methods, delivery estimates, and shipping charges is available in our Shipping Policy.

Nothing in these Terms limits any delivery-related rights provided by applicable consumer protection laws.

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund Policy and applicable consumer protection laws.

Customers should review our Refund Policy before making a purchase.

Nothing in this section excludes or restricts statutory rights that cannot legally be waived, including applicable rights relating to defective, damaged, or incorrectly supplied products.

7. User Accounts

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login information.

You agree to provide accurate and current information when creating or updating an account.

You are responsible for activities conducted through your account, except where applicable law provides otherwise.

Please notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate accounts involved in fraudulent activity, misuse, or violations of these Terms, subject to applicable law.

8. Intellectual Property

All content on our website, including text, product descriptions, graphics, photographs, logos, website design, and other materials, is owned by or lawfully used by Juno Harbor Inc. or its respective licensors.

Such content is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from the appropriate rights holder.

9. Prohibited Activities

You agree not to:

• Use our website for unlawful, fraudulent, or deceptive activities.

• Attempt to interfere with website security or functionality.

• Access restricted areas or systems without authorization.

• Upload malicious software, viruses, or harmful code.

• Collect or misuse other customers' personal information.

• Copy or commercially exploit website content without authorization.

• Submit false orders or misleading information.

• Use automated tools to disrupt or abuse website services.

We may take reasonable action against activities that violate these restrictions or applicable laws.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, and other service applications.

These services may operate under their own terms and privacy policies.

We are not responsible for the independent content, policies, or practices of third-party websites.

Your use of third-party services may be subject to additional terms established by those providers.

11. Disclaimer of Warranties

We make reasonable efforts to maintain our website and provide accurate product information.

However, to the extent permitted by applicable law, our website and its services are provided on an "as available" basis.

We do not guarantee that website access will always be uninterrupted, error-free, or free from technical issues.

Nothing in these Terms excludes any warranties or consumer protections that cannot legally be excluded under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Juno Harbor Inc. will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Our liability will not be excluded or limited where such exclusion or limitation is prohibited by law.

Nothing in these Terms limits liability for fraud, intentional misconduct, or other matters that cannot legally be limited.

Where liability may legally be limited, any limitation will apply only to the extent permitted by the laws governing the relevant transaction.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of our website or your material violation of these Terms.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or where such an obligation is prohibited by law.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles, except where mandatory laws of another applicable jurisdiction require otherwise.

If a dispute arises in connection with our website, products, or services, we encourage you to contact us first so that we can attempt to resolve the matter informally.

Where informal resolution is unsuccessful, disputes may be brought before courts of competent jurisdiction in Colorado, subject to applicable law.

Nothing in this section prevents consumers from exercising mandatory legal rights or bringing claims in a jurisdiction where applicable consumer protection laws permit them to do so.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, website features, or applicable legal requirements.

Updated versions will be published on this page with a revised Last Updated date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

Any invalid provision will be interpreted or limited only as necessary to comply with applicable law.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company Name: Juno Harbor Inc.

Business Address: 600 N Grant St, Suite 900, Denver, CO 80203, United States

Email: support@Stitchlora.com

We appreciate your interest in Stitchlora and thank you for shopping with us.